Shipping Information

EXOTIC FISH -N- TANKS ships to the continental United States, Hawaii. We ship FedEx and airport to airport with Southwest Airlines.  

Shipping rates are contingent upon the weight and the size of the box the fish are shipped in.  The average cost is about $60 per shipment.  Additional shipping costs may be incurred if larger fish or multiple fish are shipped.

Orders are shipped using FedEx on Monday, Tuesday, and Wednesday of each week. Airport to airport using Southwest Airlines is shipped on Saturdays.

Arrive Alive Guarantee


If the fish arrives DOA we will replace it if we have the same one still available or you will be given store credit of equal value. The credit may not be applied towards shipping expense.  Customer pays replacement shipping expense.

 In the rare case of a DOA, you must contact us within 1 hour of delivery and provide photos prior to opening the bag. This guarantee is void if later than 1 hour or if the bag has been opened.

If you refuse delivery of the package for any reason, the arrive alive guarantee is voided as well.

** Unfortunately we cannot be responsible for a loss due to a delayed shipment from FedEx or an air carrier or circumstances outside of our control.